Bouncer broke with baby in it!!

Michelle • Scarlett Marie 🎀💜🍼5.5.16
This bouncer snapped with my baby inside and completely inverted her. If her 8 year old sister hadn't been right next to her to help, she would have smacked her head on the metal bars. DO NOT BUY THIS!!
UPDATE: 
This is a Bright Starts Nemo Bouncer purchased at babies r us. There were no recalls on the product. The company's customer service was amazing and they refunded the full purchase price and had fedex pick up the broken bouncer.
For those of you that have this bouncer, turn it upside down to check the 4 straps. There are two parts sown together, one on top and another underneath as a backup.
And for those who think it might be wear and tear or another cause, Customer service confirmed that it was a faulty part and not a user error. My child was not over the weight limit and the product was purchased new so there was no reason for the strap to break.